Terms & Conditions

1 MEANINGS OF WORDS

In this Agreement, unless the context requires otherwise, the following words mean:

Agreement means this agreement, the attached schedules, and any document imported by reference or implication;

Conference Package means the travel, accommodation and education seminar package offered by the Principal and outlined and described in the brochure containing this Agreement;

Our means anything belonging or referable to Us;

Principal means the person, company or organisation on whose behalf We are organising the Conference Package;

We and Us means Amaco SGT Pty Ltd of Suite 23, 27-31 Duerdin Road Notting Hill, Victoria 3168; and

You and Your means the person/s registering to attend and participate in the Conference Package and described in the passenger details section of Schedule 1.

2 AGREEMENT

2.1. These Terms and Conditions and the Schedules together constitute this Agreement for reservations and bookings for the Conference Package (including travel arrangements).

2.2. By signing the declaration at the end of this Agreement You agree to be bound by the terms and conditions herein.

2.3. You acknowledge that in performing Our functions and obligations under this Agreement we are acting solely as agent for the Principal.

3 PRICING

3.1 All quoted prices are in Australian dollars and calculated based on exchange rates current at the time of printing.

3.2 You acknowledge that all prices quoted in Schedule 2 – Fees and Charges are dependent upon factors including the number of participants, energy or fuel surcharges, taxes, duties and other statutory charges, other industry costs, surcharges or conditions, and currency exchange rates applicable at the time of printing and are subject to change without notice and You agree to pay any increase in price.

3.3 You expressly acknowledge that prices quoted for non-Australian based activities are based on foreign exchange rates current at the date of printing and are subject to fluctuations in exchange rates. You agree to pay for any shortfalls resulting from variations or fluctuations in foreign exchange rates.

3.4 Your itinerary may require additional flights and/or accommodation depending upon the airline and tour options You choose. You agree to pay for any additional expenses incurred in this regard.

3.5 You agree to pay for any additional expenses incurred as a result of any stopovers en route or additional flight connections.

4 CANCELLATIONS

4.1 If Your booking has been confirmed and You cancel your booking, cancellation fees will apply in accordance with Item 1 of Schedule 2.

4.2 You acknowledge that:

(a) the costs of third-party suppliers, such as airlines, cruise ships, and hotels, etc, are subject to variation and cancellation charges may vary from time to time;

(b) charges relating to amendments and cancellations for air travel are subject to applicable government approved airfare conditions;

(c) charges relating to amendments and cancellations of land content and other items are as specified in this Agreement and the brochure containing this Agreement;

(d) We will not be required to make any refunds on any unused portions of the Conference Package.

5 PAYMENTS

5.1 All payments must be made by You to Us in Australian dollars in accordance with Item 2 of Schedule 2.

5.2 You acknowledge that We are entitled to retain on our own account any interest earned on all money paid by You to Us under this Agreement.

5.3 If for any reason any travel service provider is unable to provide the services for which You have contracted, Your remedy lies against the provider and not against Us. In the event that payment has been made to Us by credit card, You agree that You will not seek to charge back Your payment to Us.

6 TRAVEL INSURANCE

6.1 We strongly recommend that You obtain travel insurance and that this should be taken out by You at the time that You make the booking.

6.2 Whilst we may be able to assist You to obtain travel insurance and in that case will provide you with that insurer’s or those insurers’ product disclosure statement, You are responsible for choosing travel insurance that is appropriate to Your circumstances.

7 TRAVEL DOCUMENTS, SAFETY AND CONDUCT

7.1 Passports, Visas & Vaccination Certificates

(a) You must ensure that You have a valid passport and/or visa (if applicable) which meet the requirements of immigration and other government authorities in both Australia and overseas as applicable from time to time.

(b) You must ensure the name provided on the Booking Form (Schedule 1) are identical to the name in Your passport and other relevant travel documentation. You acknowledge and agree that You will pay any costs or charges resulting from any incorrect or incomplete information that You have provided to Us.

(c) Any fines, penalties, payments or expenditures incurred as a result of your passport and/or visa not meeting the requirements of those authorities will be Your sole responsibility.

(d) By entering this Agreement and by participating in the conference You warrant and represent that You will be permitted entry into all relevant countries and have sufficient documentation for this purpose.

(e) Your passport must be valid for a period of at least six (6) months from the anticipated date of return to Australia.

(f) You must be fully vaccinated to travel on any Amaco Small Group Tours Conference unless you are exempt.

(i) You must provide Us with proof of full COVID-10 vaccination status 10 business days prior to Your departure date. Proof must include your name (matching your passport) and the date on which your final vaccine was administered (which must be at least 14 days prior to Your departure.

(ii) You will be exempt from the requirement to provide proof of vaccination if You have an official government exemption. If claiming an exemption, You must take a PCR test three days prior to departure and receive a negative result. The result of Your test must be provided to Us prior to your departure.

(iii) You will be refused entry to Our conference and full cancellation fees will be applied if:
– You can not show proof of vaccination status at least 10 days prior to Your departure; or
– You do not provide proof of Your exempt status and negative PCR results within the time frame specified above.

7.2 Safety

(a) You expressly acknowledge that it is Your sole responsibility to satisfy yourself that it is safe to travel to the designated location of the conference (including any stopover destinations en route).

(b) You must ensure that You are aware of any health requirements for Your travel and that if You are taking medication You also carry all requisite medication and immunisation documentation required by the designated location of the conference (including any stopover destinations en route). We recommend that You consult your doctor or other appropriate authority to confirm what documentation You will require.

(c) Whilst we suggest that sources such as:

  • Australian Government Department of Foreign Affairs and Trade; and
  • smarttraveller.gov.au,

provide useful information regarding the safety of foreign destinations and may assist you in respect of clause (a) above, we do not warrant the accuracy of any information provided or contained therein.

(d) If You cancel all or part of Your booking due to Your disinclination to travel due to civil unrest or terrorist activities or incidents in a foreign destination You will be liable for the cancellation fees set out in clause 4 above.

7.3 Conduct

(a) You must at all times conduct yourself in a socially and morally acceptable manner whilst  participating in the Conference Package and ensure that You do not as far as is reasonably practicable either:

     (i) interfere with or diminish the quiet enjoyment of other participants; or
     (ii) harm the reputation of either the Principal or Us.

(b) You must not at any time during the Conference Package commit any illegal acts or omissions either under the laws of Australia or the laws of the host country or countries. It is Your responsibility to ensure that You are aware of what is or may be illegal under the laws of Australia and the laws of the host country or countries as applies to You.

(c) We will not be in any way liable to You and You will be solely responsible for any consequence, loss or damage suffered by You as a consequence of your failure to comply with clauses (a) and/or (b) of this clause 7.3.

(d) You must ensure that at all times during the Conference Package You:

      (i) comply with all reasonable requests made of You by the Principal, Us or Our agents;
      (ii) attend all appointments made by Us on your behalf; and
      (iii) are present in sufficient time to board all flights, cruises or any other form of transport.

(e) You acknowledge that You will be liable for any losses or additional expenses incurred as a result of a failure by You to comply with any of clauses 7.1(d), 7.3(d)(i), 7.3(d)(ii) and 7.3(d)(iii).

8 THIRD-PARTY PROVIDERS

8.1 You acknowledge that We are not responsible for the quality or standard of accommodation or services provided by a third-party provider as part of the Conference Package.

8.2 You further acknowledge that You have not relied on any representation made by Us in respect of the quality or standard of accommodation or services in entering this Agreement.

8.3 Notwithstanding any other provision

9 PRIVACY

9.1 You acknowledge that We may collect, use and retain information about You necessary to fulfil Our obligations to You under this Agreement that are required to provide the Conference Package.

9.2 All personal information collected by Us about You is collected, used, and retained in accordance with the Privacy Act 1988 (Cth).

9.3 You expressly permit and authorise Us to disclose so much of Your personal information to third-party providers as is required to enable the provision of their services for the sole purpose of providing the Conference Package. Those providers may include organisations such as airlines, hotels, and booking agents.

10 ADDITIONAL TRAVEL ARRANGEMENTS

10.1 If You choose to extend your stay or travel to destinations in addition to those in the Conference Package You may do so (subject to price and availability) by discussing Your wishes with one of Our consultants.

10.2 If You make alternative travel arrangements as set out in clause 10.1, then:

(i) You will be liable to pay any increase in prices as recalculated based on Your individual itinerary; and
(ii) the additional travel bookings will be governed by the terms and conditions of the third-party operator providing those services.

11 GENERAL ACKNOWLEDGEMENT

11.1 You acknowledge and agree that:

(a) You participate in the Conference Package entirely at Your own risk;
(b) all bookings with third-party providers are subject to the terms and conditions and limitations of liability as may be separately imposed by tour operators, airlines, cruise ships, hotels and any other providers of goods and services to You. If required, You will enter separate agreements or contracts with these providers;
(c) We will not be liable for any injury, damage, loss, accident, delay or irregularity, additional expense or liability occasioned to any person or property howsoever caused or arising including not limited to any act, omission, neglect, default or otherwise of Our servants or agents resulting from acts of God, dangers incidental to the air, land or sea, fire, breakdown in machinery or equipment, acts of dejuere or de facto governments or authorities, wars whether declared or otherwise, riots, strikes, insurrections, theft, pilferage, pandemics, epidemics, quarantine, medical, custom or other regulations, delays and cancellations of or changes in itinerary or schedules of overbooking, improper or insufficient passport, visa or other travel documents or by any act, omission, neglect, default or otherwise of third-party service providers, their servants or agents, or any other person involved or participating in the Conference Package; and
(d) Notwithstanding clause 11.1(c) above, Our liability if any under this Agreement for direct, indirect, special, incidental or consequential damages will not exceed the amount paid by You to Us under this Agreement.
(e) any changes made to Your travel arrangements by You or by Us at Your request are made solely at Your risk and expense.

12 ENTIRE AGREEMENT

12.1 This Agreement constitutes the entire agreement between Us and You as to its subject matter and in relation to that subject matter, supersedes any prior understanding or agreement between the Parties and any prior condition, warranty, indemnity or representation imposed, given or made by Us to You.

12.2 This Agreement may not be varied in any way except by written agreement by Us and You.

13 GOVERNING LAW

This Agreement will be construed in accordance with the laws in force in the State of Victoria, Australia and the parties irrevocably submit to the jurisdiction of the Courts of the State of Victoria, Australia.

14 SEVERABILITY

In the event that any clause in this Agreement is found to be void, voidable, illegal or unenforceable, that clause shall be severed from the Agreement and the remaining provisions of the Agreement will continue to operate.

15 DECLARATION

I/We have read and understand all the information contained in this Agreement. I/We agree to be bound by the terms and conditions and wish to book the participants names on Schedule 1 – Registration Form on the Conference Package. I/We request that you process the Conference Package registration.

Proceed Booking